Buyers should know.
Shipping & Freight:
Following is the normal arrival time rate for your reference:
Country Business Days(not including holiday) 5-9 10-15 16-20 21-25 26-35 >35
United States Rated(time arrived) 5.1% 50.1% 33.6% 7.5% 3.7% Contact us
Europe Rated(time arrived) 8.6% 61.2% 19.1% 7.0% 4.1% Contact us
Australia Rated(time arrived) 4.7% 52.6% 30.2% 9.6% 2.9% Contact us
Canada Rated(time arrived) 6.7% 50.6% 30.4% 8.5% 3.8% Contact us
Russia Rated(time arrived) 1.5% 10.3% 29.7% 41.2% 18.8% Contact us
Asia Rated(time arrived) 10.5% 30.6% 43.8% 12.1% 4.0% Contact us
Other Country Rated(time arrived) 3.5% 25.0% 47.9% 17.9% 5.7% Contact us
We do our best to provide quick service. However, as Severe weather, Clean Custom, Holidays etc reason, sometimes unforeseeable delays can occur. If it has been over 35 days since your payment date and it has not been received, contact us immediately, we will work quickly to locate the item and help solve it.
We do our best to serve our customers the best that we can. We will refund you if you return the items within 15 days of your receipt of the items for any reason. However, the buyer should make sure that the items returned are in their original conditions. If the items are damaged or lost when they are returned, the buyer will be responsible for such damage or loss, and we will not give the buyer a full refund. The buyer should try to file a claim with the logistic company to recover the cost of damage or loss. The buyer will be responsible for the shipping fees to return the items.
Your satisfaction and positive feedback is very important to us. Please leave positive feedback and 5 stars if you are satisfied with our items and services. (PLEASE DO NOT leaves us 1, 2, 3 or 4-star Detailed Seller Ratings because they are equal to negative feedback. Only 5-Detailed Seller Ratings are welcome.) If you have any problems with our items or services, please feel free to contact us first before you leave negative feedback. We will do our best to solve any problems and provide you with the best customer services.